GET YOURS IN THREE SIMPLE STEPS

Effortless heating starts here – premium Ready-to-Burn logs delivered when you need them.

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Select your firewood

Choose from our premium firewood packages and save up to 25%.

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Get fast, free delivery

Enjoy free delivery on all non-surcharged orders. Next-day shipping is available for a small fee.

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Enjoy the warmth and comfort

There’s nothing quite like a wood heated home. Enjoy!

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Buy Now, Pay Later

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Free Delivery

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Award Winning Service

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Outstanding Customer Service

Why Choose White Horse Energy?

Put simply, we’re committed to the best possible customer service.

Our premium branded, low-cost firewood products are produced at our own facilities, which allows us to pass those savings on to you, without any compromise on quality. But beyond that, we pride ourselves on blisteringly quick delivery times and exemplifying what customer service should be. We also have a commitment to sustainable, eco-friendly products and packaging, which allows you to enjoy the cosy comfort of wood-heated homes with a clear conscience.

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AWARD-WINNING CUSTOMER SERVICE

We’re proud to have been awarded the Feefo Platinum Trusted Service Award.

This accolade recognises Firewood.co.uk’s exceptional customer service, year after year. We pride ourselves on our lightning-quick delivery and responsive, helpful customer care.

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Read Glowing Reviews From Our Customers

Frequently Asked Questions

Your firewood questions, answered.

Why Choose White Horse Energy Unbranded Wood Pellets?

White Horse Energy’s Unbranded Wood Pellets are a cost-effective, reliable option for everyday heating, offering strong performance without the premium branding. They are not ENplus A1 certified, but they are made to White Horse Energy’s own quality standards for low dust, high density, consistent burn performance, and energy-dense output.

How do Unbranded Pellets Compare to Premium Pellets?

Unbranded and premium pellets differ mainly in certification and consistency: unbranded pellets are more affordable and deliver reliable performance, with only minor variations in ash content, size, or colour, while premium ENplus A1 pellets are certified to the highest standard, with ultra‑low ash (typically <0.7%) and maximum consistency. Unbranded pellets suit everyday use at a lower cost, whereas ENplus A1 pellets are better for sensitive or high‑demand appliances where tight specifications matter.

Are Wood Pellets Cost Effective?

Wood pellets often work out cheaper than logs or gas, especially when used in efficient pellet boilers. The consistent burn and high calorific value (4.6–5.0 kWh/kg) mean you get more usable heat per kilogram compared to many traditional fuels.

Are Wood Pellets Sustainable and Eco-Friendly?

Yes. White Horse Energy are made from 100% renewable wood material, responsibly sourced to support sustainable forestry. Their low emissions, consistent burn and minimal smoke make them an environmentally conscious choice for low-carbon heating in homes throughout the UK.

How Should I Store My Wood Pellets?

Pellets are highly sensitive to moisture, so to prevent swelling or crumbling, store them in a dry, well-ventilated area and keep them off the ground and away from damp surfaces. For best results, use indoor storage or a covered outdoor space, and make sure the bags stay sealed and protected from humidity. Stored correctly and kept completely dry, wood pellets can last 12–18 months without losing quality.

How does delivery work at White Horse Energy?

We provide fast, reliable UK-wide delivery on all firewood, briquettes, and wood pellets. Free delivery on all non-surcharged orders. Flexible delivery: you can choose a delivery date at checkout. Next-day shipping is available for a small fee. Your wood fuel will arrive on a pallet via tail-lift lorry and pallet truck, usually within 2–5 working days. You don’t need to be home for delivery, but please ensure your delivery location is flat, hard-standing, and accessible.