GET YOURS IN THREE SIMPLE STEPS

Effortless heating starts here – premium Ready-to-Burn logs delivered when you need them.

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Select your firewood

Choose from our premium firewood packages and save up to 25%.

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Get fast, free delivery

Enjoy free delivery on all non-surcharged orders. Next-day shipping is available for a small fee.

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Enjoy the warmth and comfort

There’s nothing quite like a wood heated home. Enjoy!

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Buy Now, Pay Later

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Free Delivery

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Award Winning Service

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Outstanding Customer Service

Why Choose White Horse Energy?

Put simply, we’re committed to the best possible customer service.

Our premium branded, low-cost firewood products are produced at our own facilities, which allows us to pass those savings on to you, without any compromise on quality. But beyond that, we pride ourselves on blisteringly quick delivery times and exemplifying what customer service should be. We also have a commitment to sustainable, eco-friendly products and packaging, which allows you to enjoy the cosy comfort of wood-heated homes with a clear conscience.

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AWARD-WINNING CUSTOMER SERVICE

We’re proud to have been awarded the Feefo Platinum Trusted Service Award.

This accolade recognises Firewood.co.uk’s exceptional customer service, year after year. We pride ourselves on our lightning-quick delivery and responsive, helpful customer care.

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Read Glowing Reviews From Our Customers

Frequently Asked Questions

Your firewood questions, answered.

What Are Timber Wood Pellets?

Timber 6mm wood pellets are a high‑quality biomass fuel made from 100% natural renewable sawdust and wood shavings, compressed under high pressure with no additives or binders for clean, efficient, and consistent heating. They feature a high calorific value (≥4.6 kWh/kg), low ash (≤0.7%), low moisture (≤10%), and a uniform 6mm diameter, making them ideal for pellet stoves, biomass boilers, and central heating systems across the UK.

Are Timber Wood Pellets ENPlus A1 Certified?

Yes. Timber Wood Pellets are ENplus A1 certified, which means they meet the highest European quality standard for wood pellets, with strict controls over production and sourcing. This certification guarantees consistent size and quality, low moisture (below 10%), low ash for cleaner burning and less maintenance, high energy efficiency (over 4.6 kWh/kg), and sustainable, transparent supply chains. Timber Pellets are suitable for smoke control areas and may qualify for UK renewable heating schemes such as the Renewable Heat Incentive (RHI).

How do Timber Pellets Compare to Other Pellet Offerings?

TIMBER pellets are a high‑quality, mid‑range option that sits between White Horse Energy's unbranded and premium pellet ranges, giving an excellent balance of price and performance. Compared to unbranded pellets, they offer a more consistent, cleaner burn and lower ash, while compared to premium options like Platinum Plus they are slightly less premium but still ENplus A1 certified and excellent‑value. This makes them ideal for regular users who want dependable performance without paying top‑tier prices.

Are Wood Pellets Sustainable and Eco-Friendly?

Yes. White Horse Energy are made from 100% renewable wood material, responsibly sourced to support sustainable forestry. Their low emissions, consistent burn and minimal smoke make them an environmentally conscious choice for low-carbon heating in homes throughout the UK.

How Should I Store My Wood Pellets?

Pellets are highly sensitive to moisture, so to prevent swelling or crumbling, store them in a dry, well-ventilated area and keep them off the ground and away from damp surfaces. For best results, use indoor storage or a covered outdoor space, and make sure the bags stay sealed and protected from humidity. Stored correctly and kept completely dry, wood pellets can last 12–18 months without losing quality.