Firewood FAQ's

How do you Dry the Logs? 

Our firewood logs are all kiln dried. They are cut, split then placed into a special kiln at a very high temperature, which speeds up the drying process massively. This is more convenient than waiting 1 or 2 years for firewood to air dry. The temperature and air circulation can be controlled so that the firewood is dried consistently at the desired speed until it reaches the appropriate moisture content that makes it ‘Ready to Burn’.  


By choosing our kiln dried logs, you can remove the stress of drying the firewood yourself and use them in your wood burner straightaway.  


What is the Weight or Stacked Volume of my Crate? 

Weight is an inaccurate representation of firewood, because the weight can change according to the moisture levels. This can allow other suppliers to be misleading with their measurement because the customer might not know that what they’re effectively paying for is the moisture content of the firewood. To avoid this, we indicate our firewood measurements by providing the loose volume – a natural pile of firewood as opposed to tightly stacked inside a crate.  


We don’t measure our crates by their stacked volume either. The reason for this is because the measurement for the stacked volume is not always universal wherever you look online – some suppliers go by the external crate dimensions. This is inaccurate as the real volume comes from the internal dimensions of the crate.  


What is Ready to Burn? 

Ready to Burn is a certification scheme launched by a non-profit organisation called Woodsure. This scheme ensures that firewood is ready for immediate use and safe to burn. Dry firewood burns more effectively and is less damaging to your health and the environment than wet unseasoned logs (also known as ‘green’ logs).  


DEFRA have implemented a clean air strategy which means that this scheme has been enforced, and the recent wet firewood ban states that all sales and usage of wet firewood must end or result in a fine.  


Firewood must meet the following standards:  

  • Crates must be sold with dimensions of 2m3 or less. 
  • The firewood must be kiln dried or seasoned to moisture levels below 20%.  
  • ‘Ready to Burn’ label must be shown at point of sale – on a crate, pallet, invoice or poster - along with the relevant information.  
  • If crates are larger than 2m3 then they cannot be labelled as ‘Ready to Burn’, however suppliers must still detail its kiln dried moisture content.  


Where large crates do not meet the approved moisture levels, suppliers must provide information on how to properly dry the firewood themselves until it reaches 20% moisture content or less.  


What Size Crate will I Need for my Wood Burner? 

This heavily depends on how often you use your wood burner. For occasional burners who enjoy a nice blaze from time to time, a small crate should suffice. For regular users who rely on it as their main heating source we recommend a full or max crate. It’s better to order your firewood in bulk to receive the best value for your money. This will keep your log shed stocked up for months.  


Full crates are the ideal option for any home – they are small enough to fit down narrow country lanes and reach any property out in the sticks but are also large enough to keep your home heated throughout the winter. Max crates are the largest size we offer, but there is a limit to where we can deliver this. Check our website for more details regarding this. See our crate selector guide for more information about crate sizes.  


Where Should I Store my Firewood? 

You must avoid exposing firewood to the rain or the damp ground outside. There’s nothing worse than ruining the quality of the logs you just paid for. Keep your firewood dry by storing it in a sheltered storage space or under a protective covering to avoid rain, snow or ice. Make sure that the firewood is kept off the ground to avoid any risk of moisture reaching the logs and ensure the storage area has plenty of air circulation so that the firewood can continue to dry out.  


How can I Check my Firewood is Dry Enough? 

Short answer – you probably can’t. A pin moisture meter can be used to check the moisture content of your logs, but this doesn’t always tell you an accurate reading - make sure the meter is good quality and that the settings are adjusted according to the wood type you are checking. If you don’t own a meter then one way to check, is to inspect the log for cracks along the radial lines or check for peeling bark. (Bear in mind these methods do not guarantee the moisture content is below 20%).  


What’s the Difference Between Ash, Oak, Hornbeam and Birch? 

All our firewood is ready to burn and meets our quality standards, but each has a unique property that is suitable for different uses. See our handy firewood comparison guide here.  

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