Disruption To Service

Our delivery partner Palletways is carrying out scheduled maintenance and reorganisation of their warehouse. To complete this, the warehouse will be closed on the 17th and 18th of June. New pallet or crate orders on these dates will not be dispatched until the 21st of June, however, previous orders will continue to be delivered as normal, and our White Horse Express service is still available for customers to place parcel orders this week.

If you place a crate or pallet order during these dates, there may be a delay with your delivery, which could take up to 2 working days longer than the usual standard delivery of 3-4 working days. We apologise for the inconvenience this may cause for some of our customers. It's vital for Palletways to conduct thorough inspections for the continuation of efficient warehouse operations. Normal service will resume the following Monday. Order your crates and pallets today to ensure your order is processed and shipped before the warehouse closure on the 17th.

Still need last minute orders later this week? Try White Horse Express. When you use the Express delivery service your order will be dispatched on the same day and then delivered the next working day. Browse the White Horse Express page for our individual bags of pellets and EcoBlaze boxes of firewood, charcoal, kindling and firelighters.

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