Disruption To Service

Latest update: 12.30 - 30/11

If you place a crate or pallet order there may be a delay with your delivery, which could take up to 2 working days longer than the usual standard delivery of 3-4 working days. We apologise for the inconvenience this may cause for some of our customers and appreciate your patience during this time. 

The ETA for standard and premium deliveries has been extended in certain areas of the UK, where local depots are under pressure due to experiencing driver shortages. The postcodes currently listed below have been affected: 
Postcode areaUpdate
BA1 & 22 day premium & 3 day economy service
BD2,8-10,13,15-8,20-24,98,992 day premium & 3 day economy service
BH, SP6-82 day premium & 3 day economy service
CA2 day Premium & 3 Day Economy service
CB6.7, 24, 25 /NR19-23/ PE11-16, 30-382 day premium & 3 day economy service
CM0, 8,9.2 day premium & 3 day economy service, no timed services
CO1 - 16No Timed services available
CV1-82 day premium & 3 day economy service
CV35-373 day Premium 5 Day Economy
DT7,EX, TA1,TA21Premium and 2 day eco service only no timed services Sat service avail wc 29th Nov
EH14Standard Eco only
G1, G2, G3, G4, G11, G12, G13, G14, G202 day Premium & 3 Day Economy
G51-53, PA1-192 day premium & 3 day economy service
LA2 day premium & 3 day economy service
LE4,5,7,13,142 day Premium & 3 Day Economy
NE1, 5, 12-27, 39-49, 61-77 / TD12, 152 day premium & 3 day economy service
NE2-4, 6-11, 28-38, 50-60, 82, 83, 85, 88, 92, 98, 99, SRPremium service remains Eco Service now 3 days
NR1-18,24-35,992 day premium & 3 day economy service
OX1-3,5,7, 9,18, 20,26,27,28, 29, 33,39, 44, 49,Premium Service 3 day and Eco 5 day
RG19, 21-26, 28, 29. SP4, 9-11, SO20, 972 Day Premium & 3 Day Economy service
SA19-73Premium service remains Eco Service now 3 days
SE, DA5-8, 14-182 day premium & 3 day economy service
SG 1,2,3,4,6,7,8,9,12,13,14,15,16,17,18,192 day premium & 3 day economy service
SK6.7-14,17,22,232 day premium & 3 day economy service due to adverse weather conditions
SP1.2.3.53 day Premium 4 Day Economy
SW1A, SW1E, SW1H, SW1P, SW1V, SW1W, SW1X, SW1Y, SW3, SW5, SW6, SW7, SW102 day premium & 3 day economy service
SW2,4,8,9,11,12-202 day Premium 3 day eco
TA2-4, 22-24, TQ6, 9, 11Premium and 2 day eco service only no timed services Sat service avail wc 29th Nov
TN 8, 13, 14, 15, 16Service reinstated but on reduced service levels
TQ1-5, 12,14Premium service remains Eco Service now 3 days
Post codes that are not listed are unaffected by these changes and will receive deliveries as usual. We will continuously update this page with news of delivery services to your area, so keep checking back for any changes that might impact you and we will get your order to you as soon as we can.  

If you have any questions about your order, get in touch with the customer services team at 01285 402000 or sales@whitehorseenergy.co.uk 

White Horse Express

Our White Horse Express service is still available for parcel orders, offering same day dispatch and next day delivery when you order before 7pm.  If you're in a pinch, you can choose from our range of boxed firewood, kindling, firelighters, and individual bags of wood pellets.  

Ecoblaze Swedish Torch

£15.00
1x Ecoblaze Swedish Torch
1
In Stock
1 Reviews
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For dispatch Tomorrow
Next Working Day Delivery Available

Ecoblaze Oak Boxed 10Kg Lumpwood Charcoal

£15.00
10Kg Box
1
In Stock
10 Reviews
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Next Working Day Delivery Available

Boxed Kiln Dried Firewood

£5.50
20L Box
1
Out of Stock
74 Reviews
ecoblaze Boxed firewood is a fantastic long burning firewood ideal for all uses.
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For dispatch in -584 days
Next Working Day Delivery Available

Ecoblaze Nestro Heat Logs

£5.99
10Kg Pack
1
In Stock
352 Reviews
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For dispatch Tomorrow
Next Working Day Delivery Available

Platinum Plus Wood Pellets

£10.75
15Kg Bag
1
In Stock
2059 Reviews
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For dispatch Tomorrow
Next Working Day Delivery Available

Ecoblaze Natural Firelighters 200 Box

£15.00
200 Box
1
In Stock
222 Reviews
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For dispatch Tomorrow
Next Working Day Delivery Available

Ecoblaze Pini-Kay

£5.95
10Kg Pack
1
Out of Stock
202 Reviews
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: : :
For dispatch Tomorrow
Next Working Day Delivery Available

Ecoblaze Kiln Dried Kindling

£5.00
1 Box
1
In Stock
64 Reviews
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: : :
For dispatch Tomorrow
Next Working Day Delivery Available

Ecoblaze RUF Fire Block

£5.75
10Kg Pack
1
Out of Stock
75 Reviews
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For dispatch in -580 days
Next Working Day Delivery Available

Firepower Wood Pellets

£9.75
15Kg Bag
1
In Stock
2230 Reviews
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: : :
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Next Working Day Delivery Available

Unbranded Wood Pellets

£9.60
15Kg Bag
1
In Stock
801 Reviews
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Next Working Day Delivery Available

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