Delivery Surcharges


White Horse Energy prides itself on providing as cost effective a delivery solution as possible to all customers. In some areas of the UK we are forced to implement a surcharge for pallet delivery. Over 80% of our customers receive a surcharge free delivery experience, and we are commited to reducing those surcharges across the board.


Input the first half of your postcode below to see if there is an Economy surcharge, or to see the additional charge for a Premium service. 

Parcels currently operate on a flat charge of £10 per 30kg parcel.

The number of days indicated above is working days and excludes the day of dispatch. During peak periods these timeframes may extend - but you'll always have a link to our tracking system to keep an eye on performance.

Parcel Delivery

Parcel deliveries are a brand new service we are able to offer customers with our new website. If you are wishing to experiment with small quantities of pellets, firewood, or briquettes then parcel delivery will be right up your street. 

The shipping charge for Parcel deliveries starts from £10. Every additional 30Kg of product weight will result in an additional parcel being required & this will equate to an additional £10 shipping charge. 

If the total weight of your shopping basket totals 120Kg our website will automatically change your order to be fulfilled via pallet delivery. 

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