Bits & Pieces
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A real pleasure to do business with. I was given the time & help which is so lacking elsewhere & evrything was made easy. 100% satisfactory experience. I will be back
Frederick John Dyer
Your logs are packed so well and Palletline delivery liased and offloaded and parked the pallet just where I wanted. Reading reviews you often see this remark but I really will be ordering from you again. The logs burn longer as I close the fire down and I get more heat 'just as it says on the tin' Delivery was very prompt.
Great products (XL Briquettes), very useful information, very competitive, great customer service and speedy delivery. I keep coming back.
I ordered a 2m stack on Monday, received it on Wednesday at noon. Great logs that burn very well. A really good service and at a good price too! We have 2 wood burners so we can get through a lot of logs. We will certainly be ordering again to stock up well before next winter.
woodlets pellets are winning in our tests
Really friendly service, to date excellent delivery times, competitive prices and I love the fact they wont let you order if no stock held. Definately recommend this company.
Very pleased with the service and will definitely order again. Delivery of large briquettes at 11.30 am, only 24 hours after ordering. These are as good as 'Blazer' logs to generate heat in lounge woodburner prior to adding ordinary logs. Possibly better than Blazers because these ones crumble sooner to give off that heat.
Excellent service from ordering to delivery. Very please with the EU wood supplied.
Received my pallet of ash logs today just three days after ordering. I have been burning locally sourced logs for thirty years and have to say I will never buy local again. I rely 100% on my woodburner for central heating and hot water so need good wood and the logs recieve from you today are the best I have ever bought, they are dry and evenly cut and exactly as adervtised, all ash. So thanks for that, I burn about 10 cube a year so will definitely be back for more, absolutely no point in buying elsewhere! Regards, Pete Read.
Easy to order and very helpful. Came on day that we were told and courier very helpful to. Three bags had split but were from the bottom layer so may have caught on transit. We are using White horse energy again . Thank you
My third order, and with the good service ,good products and delivery ,will certainly be back again
Wood arrived today as promised by helpful driver. Tried my logs tonight and they burn nicely. Very pleased
Great product at a reasonable price. Delivered next day and by a very helpful driver. Very pleased and will order again. Thanks.
Just to say how impressed I am with the service you provide - ordered yesterday and delivered 08:30 the next morning. Thank you, I'll certainly use you again.
Two orders Two deliveries, on time and accurate What more can you ask for Many thanks Mark
Ordered 1m crate of kiln dried logs 10.30 Monday 14th January 2013 - Delivered into my garage 12.00 Tuesday 15th January. How is that for speed of delivery. Many thanks to you all. Chris Boyce-Dennis
Brilliant service. Ordered at lunchtime on the Monday and the order arrived by 10 am the next morning. Can't believe it was so quick ! Well done.
My tightly packed pallet was delivered this morning at 8:30am after placing my order yesterday 14:30! The delivery guy could not have been more helpful and I'm looking forward to burning some decent wood for once!
Our first order with you for Briquettes received two days after ordering -very impressed with the product and the service!
Speedy delivery, great product, fab service - thank you!
David J Lowen
This is my second large pallet of kiln dried hardwood: The service has been exemplary, and product is outstanding. I doubt if you will find better? at least, not on this planet! My thanks to WHITE HORSE ENERGY. David
So far so good. Just placed order. Very helpful gentleman on the phone over a query. A direct line phone number gives confidence and that's what we all need when we shop online.
the charcoal that i purchased was brilliant, i will defo be ordering from you again. thank you
I love ordering my wood pellets from you. Really simple and quick. I always get exactly what I ordered without delay or problems. This level of service is really appreciated. Thank you
Came a day early on rainy day but the cover that came with the pellets was wonderfull and the driver put them just where I asked on my email. He could have just left them in rain but must have made a great effort to roll the pellets up the hill on his own to my garage! Please pass on my thanks Cheers again good prices too!
Perfect transaction. Thank you
Bought pellets off you some time ago... Web site great and very much better and user friendly Good stuff!
Brilliant company. Excellent service with rapid delivery. I have used for about a year and never had any problems. The wood pellets I have bought have been excellent value. I recommend White Horse Energy to all my friends
Having recently ordered and received a half-pallet of verdo briquettes from White Horse, I would like to compliment all concerned on both the service, delivery and quality of the product. Special thanks are due to the Cooper Carriers truck driver who was very helpful with the delivery. The briquettes are excellent - better than many we have tried in the past. A dense briquette that gives a very controllable burn with excellent heat output. Many thanks Bruce
Following our conversation on the telephone I just want to say again how pleased I was with the delivery this morning. Managed to store the half pallet of Verdo 'logs' in layers of 5 in a stack 90cm[w] x 75cm[d] x 66cm[h]. Stacked about 90% of the half crate of logs into a Keter 'store it out' plastic shed, which with the doors off Makes for a pretty good wood store. As a novice to buying this stuff I spent days on the Internet looking at both local and national options before choosing you. White Horse Energy was not only the best price per volume for kiln dried but was also a great price for the briquettes as well. Logs all seam clean and dry. Ordered 4.15pm on Wednesday and all delivered 9 am this morning [Monday] which is a great service. I will definitely be using you again in the future. Best wishes Ian Douglas Somerset
Prompt efficient and effective service. Did as promised.
I placed my 1st order for a pallet of unbranded wood pellets . I am very happy with the wood pellets and the price And thanks to sales for getting back to me .And sorting out a order query
Excellent service on the telephone, very helpful and informative, not the least bit 'pushy'. Delivery driver very good, concerned to leave the pallet in the best place for us to unload - and the boiler likes the pellets.
The lady who answered the phone was really helpful even processed my order for me save me messin ordering it on line...prompt delivery they came next day even though i didnt book next day deliverey, They rang next mornin to check i would be available to receive the order, they did say they would ring an hour before the delivery (but they didnt but thats delivery service not Whire horse) I did tell them i would be in after 2pm and they came at 3.30 so it wasnt a problem. Will be using them again but it will be a while as i went for 96 bags as more you buy chepaer it is. Thanks for the good service.
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